Useful Phrases for
Conversation & Communication
Some information taken from Functions of American
English - Leo Jones and C. von Baeyer. Cambridge University
Press. 1992 and Speaking Solutions - Candace Matthews.
Prentice Hall Regents. 1994. Other information is original.
1. Getting Help from the Speaker
If you need the speaker to repeat something:
- Pardon?
- Excuse me. Could you please repeat that?
- Would you mind repeating your question?
- Huh? (informal)
If the speaker is talking too quickly:
- I'm sorry. Could you please speak more slowly?
- Excuse me. Would you mind speaking more slowly. I couldn't
follow what you said.
If the speaker is talking too softly:
- Sorry, I didn't hear you.
- Sorry, I didn't hear what you said.
- Excuse me. Would you mind speaking a little louder?
If you do not understand the speaker:
- I'm sorry, but I'm not sure I understand.
- Sorry, but I don't understand what you mean?
- I'm not sure I follow what you said. Did you say
that......
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2. Asking Questions
- I was wondering if you could help me. I'd like to know...
- I wonder if you could tell me...
- This may sound like a dumb question, but I'd like to
know....
- Excuse me, but do you know......
- I hope you don't mind my asking, but I'd like to know...
- Something else I'd like to know is.....
3. Answering Questions
If you need to hesitate or delay your answer:
- Well, let me see...
- Well, now....
- Oh, let me think for a minute
- I'm not sure. I'll have to check.
- That's a very interesting question.
If you don't know the answer:
- I'm not really sure.
- I can't answer that one.
- I'm sorry, I really don't know.
- I've got no idea.
- I'd like to help you, but....
- That's something I'd rather not talk about right now.
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4. Getting More Information
- Could you tell me more about....
- would you mind telling me more about...
- I'd like to know more about...
- Something else I was wondering about was...
- Sorry, that's not really what I mean. What I'd like to know
is...
- Sorry to keep bothering you, but could you tell me...
- Sorry, but I don't quite understand why.....
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5. To hesitate when beginning a
turn
- um
- uh
- well
- well, let's se now
- you see
- you know
- the thing is
- how can I put this
- it's like this, you see
- hmmm
- a combination of any of these
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6. To stop someone from
interrupting you
- Even though....
- Although....
- However....
- And another thing
- Pausing in the middle of a sentence instead of at the end of a
sentence
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7. To interrupt someone
- If I could just come in here....
- Sorry to interrupt, but...
- Um...Um....Um (until the speaker notices you)
- By the way....
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8. leading a group discussion
- Okay, let's get started...
- Is everyone ready to begin?
- So, who would like to comment on that?
- What do you think about Mary's point?
- Does anyone have anything to add?
- John, what you do think? suggest?
- Let's hear what others have to say.
- I think you have a good point there. Let's see what others
have to say.
- I'm not sure we all understand what you mean.
- Could you explain that again?
- That's an interesting idea, but it raises a different point.
Could we come back to that later?
- Perhaps we could go on to the next point
- We only have a few minutes left, so we'd better move on.
- Do we agree that.....?
- So, to sum up, we've decided that.......
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9. Asking for clarification
- What do you mean?
- I'm not sure what you mean.
- Sorry, but I don't understand what you mean.
- Could you explain what you mean by.....?
- Are you saying that....?
- I'm not sure I follow you. Did you say that.....?
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10. Clarifying or restating
- I mean....
- In other words....
- The point I'm trying to make is....
- What I'm trying to say is......
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11. Paraphrasing and checking for
understanding
- John said that.....
- What Mary means is.....
- I believe Joe's point is....
- I think Jeannie feels........Isn't that right?
- Let me see if I understood you: You said.......
- Do you see what I mean?
- Is that clear?
- You got it?
- You see?
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© Wayne Gregory and MaryJane Danan, February 2001. Last updated
February 1, 2001.